Connect with
salesforce
About The Integration
The integration between Open Health Hub and Salesforce supports the use of Salesforce as a patient portal while keeping healthcare data interoperable and standards-based. Open Health Hub acts as the clinical interoperability layer behind the portal, handling structured data capture, orchestration, and exchange using FHIR. Patient-facing forms, questionnaires, and pathway interactions can be delivered through Salesforce portals, while Open Health Hub ensures that all data is captured in a structured, reusable way and securely exchanged with EHRs and other healthcare systems. This enables organizations to combine a strong digital front-end experience with healthcare-grade interoperability and governance. The result is a patient portal that looks and feels consumer-friendly, while remaining clinically connected, compliant, and interoperable by design.
How To Connect This
Open Health Hub is designed to integrate smoothly with Salesforce-based patient portals and digital experience platforms. We work closely with organizations and integration partners using Salesforce, and this experience is reflected in how connections are configured and managed. The connection with Salesforce is configured through the Open Health Hub admin and settings environment, in combination with Salesforce integration capabilities. Secure APIs, identity and access controls, and governance settings are configured in a clear and controlled way, without project-heavy customization. This approach allows organizations to connect Salesforce patient portals to clinical systems quickly and safely. It supports use cases such as digital intake, ongoing patient interaction, and hybrid care pathways, while maintaining data security, interoperability standards, and alignment with healthcare regulations.
